Phillip
9/10
France 🇫🇷
A great find. You will love staying here
Pros: A really exceptional hotel. Easy to find, quiet location just above the town. Excellent facilities, clean, well maintained, friendly helpful staff, excellent breakfast. Would definitely come back again. Great value for money. Thoroughly recommended.
Cons: Two guests, apparently being entertained by the manager the next day, smoking on the breakfast terrace next to us, despite knowing they were causing annoyance- we had to move to another table. No Smoking signs on the terrace would be helpful. A hand rail to exit the jacuzzi would be a good safety assist.
Saeed
8/10
Sweden 🇸🇪
Pros: It is a great hotel, breakfast was great, good location and nice staff. 1. We were told by the staff that dessert is included in dinner but actually it was not and we had to pay more for the ordered dessert. 2. We chose this hotel because of the Spa among other services, but the Spa was far away of being a Spa, it was cold, shower was cold, jacuzzi cold, Sauna was just warm and not hot, we left the Spa in a few minutes. We have been in different hotels, based on just our experiences in Spain and Portugal, you can have a real hot shower in your room's bathroom rather than the Hotel's Spa. For an unknown reason we ended up with cold Spas in all hotels, maybe it was just a bad luck.
Cons: Great hotel but there are still some issue: 1. We were told by the staff that dessert is included in dinner but actually it was not and we had to pay more for the ordered dessert. 2. We chose this hotel because of the Spa among other services, but the Spa was far away of being a Spa, it was cold, shower was cold, jacuzzi cold, Sauna was just warm and not hot, we left the Spa in a few minutes.
Anthony
9/10
Spain 🇪🇸
The location is excellent and we did have a relaxing break. We feel that the hotel had lost its mojo
Pros: There are 2 outdoor pools that looked inviting although as it was Christmas we went to the indoor pool which was nice and warm. Our room was lovely with a balcony and plenty of wardrobe space. Fabulous shower and ample hot water. Nice little extra touch is a kettle in the rooms so you can make a coffee whenever you want to.
Cons: Breakfast! The buffet style breakfast was barely warm everyday. There were no warmed plates so by the time you sat down the food was cold. We stayed for Christmas 2024 and the breakfasts were perfect. The jacuzzi was broken and was still broken when we left.
Steph
8/10
United Kingdom 🇬🇧
Lovely place to stay for exploring Da Luz! Recommend!
Pros: Great location, staff were great. Lovely breakfast.
Cons: Nothing- it was great!
Marketa
10/10
Czech Republic 🇨🇿
Pros: Small, but nice wellness (towel service included), good breakfast, nice staff. Coffee machibe, water and small fridge in the room.
Cons: I would prefer better coffee. In wellness we missed cooling barrel/ cold shower.
Elaine
9/10
United Kingdom 🇬🇧
Pros: Lovely relaxed hotel. No problem getting a sunbed by pool in September with towels available from Reception. Good breakfast with hot food and fruit regularly topped up. Helpful staff. Look forward to returning. We didn't have a chance to try evening meal in restaurant as were meeting friends in Luz. c10 to 15 minute walk down hill to many great restaurants and beach in Luz and bit longer when walking back up hill! Easy to get an Uber into Lagos which was less than £10 one way.
Caroline
9/10
United Kingdom 🇬🇧
Delightful little oasis on a busy stay in Luz
Pros: Exceptionally well run little hotel. Very clean. Nice and quiet too.
Cons: The climb up the hill!!
Richard
8/10
United Kingdom 🇬🇧
Lovely hotel.
Pros: Relaxing and comfortable. Nice pools indoor and out. Good breakfast lovely staff and definitely a hotel we would use again
Cons: Nicer pillows needed