Piret
9/10
Estonia 🇪🇪
Pros: Good location, very clean, comfortable beds, friendly staff
Ashley
9/10
United Kingdom 🇬🇧
Fab location, needs redecoration.
Pros: Manageress, reception staff & breakfast staff all went out of their way to ensure a great experience. The hotel is perfectly located in a quiet street right in the centre of Funchal, with supermarket, shopping centre, restaurants, cafes, Blandy's Madeira wine centre, banks, post office etc.. all within a 5 minute walk. Breakfast was adequate & everything appeared fresh & clean.
Cons: The room could benefit from decoration, many furniture items had scratches & marking. I had a double room ( as a single traveller) yet there was inadequate storage & hanging space. My room had a musty aroma throughout the duration of my stay, coupled with a pungent smell from 'mastic' being used by builders in an adjacent room. The elevator broke down during my stay but this was fixed within 24 hrs.
Ashley
8/10
United Kingdom 🇬🇧
Gorgeous location with rooftop terrace and ample space
Pros: Location is amazing. Very nice staff. Beds comfy. Good amount of space. Roof terrace is excellent and beautiful views.
Cons: The breakfast was fine, there was a selection of food but the quality wasn’t great. Bathroom light broken.
Mel
9/10
Guernsey 🇬🇬
Pros: Friendly staff, lovely breakfast, excellent location and the opportunity to watch the new years fireworks on the balcony was an amazing bonus.
Cons: Nothing to comment here.
Cristina
8/10
Portugal 🇵🇹
Pros: Location is perfect. Walking distance to everything in funchal
Cons: Breakfast was okay, but could have more options
Robin
9/10
United Kingdom 🇬🇧
Enjoyable & comfortable
Pros: Location brilliant. Staff friendly & helpful. Breakfast good.
Cons: We stayed for a week over Christmas & there was no hot water some mornings.
Easterbrook
10/10
United Kingdom 🇬🇧
Pros: The welcome, the staff, the hotel remain as excellent as ever
Cons: Room a little in need of attention - but we noted this being done to other rooms during our stay.
Tsvetozar
10/10
United Kingdom 🇬🇧
Highly recommend it
Pros: Amazing location right in the heart of the city Exceptional breakfast, super delicious The room was nice, spacious, clean, well designed
Cons: Nothing to complain about
Angela
10/10
Ireland 🇮🇪
Absolutely delighted we'll be back.
Pros: The hotel is great we were able to arrange a transfer from the airport through them and were met by a lovely driver who had our room key and welcome letter ( we arrived at 1am and reception is not open 24 hours) seamless start to a great visit. Location is great. Hotel is quiet, staff are friendly and the prices in their Terrace Bar are very reasonable 👌 Like that they had a free library where you could borrow a book
Mary
9/10
United Kingdom 🇬🇧
Would recommend this hotel. Had a lovely stay and would return to the hotel.
Pros: Hotel is in a great location. Staff were friendly and attentive. Room was clean and comfortable.
Cons: My only tiny issue was the call button for the main lift on the second floor didn’t work, but there is a second lift which worked perfectly fine.