The Reserve - within Savoy Palace - The Leading Hotels of the World

Pros: It is a beautiful property and the staff try very hard to provide great service. Breakfast was excellent.

Cons: Sometimes the efforts crossed wires when different parties were responding to a WhatsApp chat that they kindly proposed as a support service.

Stunning.

Pros: If you are split to take it or not. Do. Its best hotel in Madera. Totally worth the money. Big recommendation!

absolutely top

Pros: absolutely fantastic, marvelous building, exceptional suite, great food, exceptional top service + the wonderful service at the airport 🤗

Pros: Amazing staff extremely helpful and kind. A great selection of activities and amenities. Beautiful view from the hotel

Cons: Sincerely everything was amazing

Amazing overall. Can’t wait to come back and enjoy it with my fiancé.

Pros: Amazing location, facilities, room, staff was very nice and friendly. Loved the check-in with the cappuccino and homemade cookies. Personal touch was amazing as well, all the small things the staff did for my moms birthday was great

Cons: There were quite a few mishaps. Like at dinner when we got a lobster salad, there was part of the shell…I almost broke my tooth. I told this to the waiter but I think he didn’t understand me, I didn’t want to repeat myself…The waiter was very nice otherwise. It was also uncommon that we didn’t get a complimentary bread and butter/olive oil before dinner….even though the waiter asked kitchen to do something and they decorated our meals with some sort of very thin toasted bread slice…it was nice to look at but I think in a hotel like this there should be at least bread and butter before the main course. The private concierge messenger was a bit late with our room service at the day of departure but they made up for it later. Airport shuttle should have had a person with us to fast track the check in at the airport but we didn’t have anymore, that was a bit disappointing as well.

Fabulous hotel with a team of staff who provide exceptional service to ensure you have the best experience.

Pros: We loved everything about the hotel. The room was exceptionally clean, spacious and comfortable. The service we received from the staff was wonderful. The atmosphere was quiet and calm with beautiful views in every direction.

Cons: We loved everything!

The Best

Pros: Staying at The Reserve was an absolute dream come true. I was treated with the utmost care feeling like royalty. The room was a haven of comfort, featuring a private swimming pool with ocean views. One of the most memorable experiences was my trip to the airport in the hotel’s Rolls Royce. :) The journey was the perfect way to conclude my stay, leaving me feeling pampered and refreshed in the most luxurious style. The Reserve exceeded all my expectations making it an unforgettable experience.

Гарно але не чудово.

Pros: Уважний персонал, кімната простора і гарно оздоблена, чудовий сніданок, краєвиди.

Cons: Кондіціонер в кімнаті не працював, я відкривав вікно на ніч після сонячних днів, але чув багато шуму і погано засинав. Після печива і морозива біля басейну на даху мене нудило. Були проблеми з водою, ліфтом але їх швидко вирішили. Не завжди працювали всі масажні потоки в басейні спа центру.

À refaire c’était excellent

Pros: C’était excellent le petit déjeuner parfait, très varié, beaucoup de choix. Le personnel est très agréable, à l’écoute et toujours arrangeant pour tout. Je recommande vivement

Cons: Le prix devrait être plus abordable pour certaines suites afin de pouvoir y accéder et faire plusieurs nuits dedans. Les produits de douche gel et shampoing ainsi que pour les mains, ne sent pas bon du tout, on dirait du produit pour laver par terre. Et il ne reste même pas sur la peau. Alors que leur produits précédents etaient divins.

Pros: I loved everything about this hotel! Best experience I’ve ever had! Breathtaking!